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Job Description

New York CSR

Rate$$300.00 - $700.00 /week dependent on hours worked per hour
Location New York, NY United States (On-site)
Type of project Administration Customer service
Duration ongoing
Education required Some college/University
Years of experience
    2 - 5 years
Area of Specialization None
2018-09-04 Workhoppers New York NY
New York CSR - Immediate Start
Job Type: Part-time and/or Full-time
Compensation: Between $300.00 - $700.00 /week dependent on hours worked
Office Location: Garment District Manhattan – 100018

Due to the opening of our new office in Midtown New York, we are looking for 8 new Customer Service Representative to help maintain and handle our new clients.

Can you help us? CSR really means ROCKSTAR!

What we are looking for with you as our potential new CSR!
⦁ As an individual do you take every experience as an opportunity to learn, improve your customer service and sales technique for the next person you meet!
⦁ You have awesome communications skills and are excited to lead training and demos and to present in front of large groups of potential customers!
⦁ You’re an idea generator, someone who can solve problems on the fly and properly use your resources and ask for help when needed.
⦁ You’re self-reliant and can effectively prioritize and manage your time through your calendar, allowing you to juggle a lot at once.
⦁ You have a passion for new booming industries like the meal kit delivery

Customer Service Responsibilities and Duties:
As a Customer Service Representative (CSR), What will you do?
⦁ Interview New Yorkers on based on our client's industry
⦁ Be a savvy CSR in our booming new booming industry
⦁ Research our clients both face to face and online
⦁ Learn how to deliver great customer service to both new and existing clients.
⦁ Attend daily training sessions with managers and account executives.
⦁ Design our client's campaigns
⦁ We provide experiential services. i.e pop-ups, live activations, and events
⦁ We raise awareness, create user friendly-basis, and doing live activations for our clients

Customer Service Representative Qualifications and Skills:
⦁ Ability to attend CSR training class from 9 am- 11 am and work from 11 am - 6:30 pm each day
⦁ Ability to work flexible hours and days, including some weekends
⦁ Proven history and skills in engaging with peers as a leader
⦁ Commitment to following program guidelines to protect the brand and program integrity
⦁ Excellent communication skills—including formal presentation and training skills
⦁ Interpersonal savvy when interacting with internal employees, external customers, and virtual team members as well as management and other CSRs.
⦁ Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness
⦁ Excellent time-management, organization, planning, and implementation skills
⦁ Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles
⦁ High level of ethics, values, integrity, and trust
⦁ Sales and marketing experience a plus
⦁ Acting, theatre background VERY welcome
⦁ High level of expert CSR experience

Customer Service Representative Requirements:
⦁ Travel to Garment District
⦁ For legal reason, applicants must be 18 or older
⦁ For our international applicants, please keep in mind, we are unable to provide sponsorships at the current moment.

Specific schedule:
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