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Job Description

Quotations, Ordering and Customer Service

Location Vancouver, BC Canada (On-site)
Type of project Administration, IT & Software, Business consulting & Finance Purchasing/Inventory, Ecommerce, Supply Management, Management processes, Simply Accounting
Duration ongoing
Education required College/University
Years of experience
    more than 5
Area of Specialization Business
Languages required N/A
2019-05-30 Workhoppers Vancouver BC
We are seeking a Quotations, Ordering and Customer Service professional to work in our Vancouver office, reporting to the Managing Director, and working closely with the Sales, Design, and Site Services teams.

Principal Duties & Responsibilities:

· Report directly to the Managing Director
· Prepare budgets, take-offs, quotations, and bid proposals.
· Assist Project Manager with his/her duties
· Assist with ordering, delivery, and invoicing of Eos projects and/or project components.
· Planning, forecasting, purchasing, transporting, storing and tracking of products through Eos project timelines
· Communicate with vendors and shipping companies to ensure that all critical deliveries arrive at their destinations on time
· Report any pending delivery delays to project management, and work with suppliers, shippers, and the project team to mitigate the impact of delays.
· Interact with suppliers to resolve issues and gather critical information invoices, tracking info, tax docs. etc.
· Responsible for supplier communication to resolve transactional issues
· Participate in supplier selection/bidding processes and validate supplier and contract pricing for selected purchase requests, under management responsibility
· Track project costs including cost of goods, shipping, labour costs and miscellaneous expenses
· Participate in project supply management strategy development and implementation
· Make recommendations and participate in improving procurement processes
· Setup new Eos projects in software systems including Workflow, Slack, Asana, & Box

Skills & Qualifications:

· Skills in project management, cost accounting, and e-business/e-procurement systems.
· Excellent vendor communication skills, strong time management skills and a commitment to meeting corporate deadlines and receiving critical orders on time
· Good business ethics
· Soft skills including communication, effective presentation, and multicultural understanding
· Knowledge of supply chain management in the lighting and/or entertainment industry an asset
· Procurement-related or electronic Accounts Payable experience (Purchasing, expediting, or other order entry experience preferred)
· Experience with customer service, sales & quotations
· General computer application knowledge including file management, effective internet use, word-processing & spreadsheets
· Lighting or electrical industry experience an asset
· Design and/or construction industry experience an asset
· An eye for detail and order
· Excellent math and computer skills
· The ability to listen, persuade, analyze, and negotiate
· Organized work methods with good time & project management skills
· Strong problem solving abilities
· Excellent command of English language, verbal and written


Full-time position
Starting salary negotiable based on qualifications and experience

Specific schedule:
  Mon Tue Wed Thu Fri Sat Sun


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