Customer Service Representative (CSR) | NEW OFFICE LAUNCH
Job Type: Part-time and/or Full-time
Office Location: Manhattan, NY
Our mission is to create an experience around a brand, to interact and build a relationship between customers and our clients. By taking a brand directly to the customers through person to person interaction, not only can we control the way a brand is perceived but we can also evolve a campaign over time based on user feedback.
What we are looking for with you as our potential new CSR!
⦁ As an individual do you take every experience as an opportunity to learn, improve your customer service and sales technique for the next person you meet!
⦁ You have awesome communications skills and are excited to lead training and demos and to present in front of large groups of potential customers!
⦁ You’re an idea generator, someone who can solve problems on the fly and properly use your resources and ask for help when needed.
⦁ You’re self-reliant and can effectively prioritize and manage your time through your calendar, allowing you to juggle a lot at once.
⦁ You have a passion for new booming industries like the meal kit delivery
Customer Service Responsibilities and Duties:
⦁ Be a CSR in our booming new booming industry
⦁ Research our clients both face to face and online
⦁ Learn how to deliver great customer service to both new and existing clients.
⦁ Attend daily training sessions with managers and account executives.
⦁ Design our client's campaigns
⦁ We provide experiential services. i.e pop-ups, live activations, and events
⦁ We raise awareness, create user friendly-basis, and doing live activations for our clients
Customer Service Representative Qualifications and Skills:
⦁ Ability to work flexible hours and days, including some weekends
⦁ Commitment to following program guidelines to protect the brand and program integrity
⦁ Excellent communication skills—including formal presentation and training skills
⦁ Interpersonal savvy when interacting with internal employees, external customers, and virtual team members as well as management and other CSRs.
⦁ Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness
⦁ Excellent time-management, organization, planning, and implementation skills
⦁ Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles
⦁ High level of ethics, values, integrity, and trust
⦁ Sales and marketing experience a plus
Customer Service Representative Requirements:
⦁ For legal reasons, applicants must be 18 or older
⦁ For our international applicants, please keep in mind, we are unable to provide sponsorships at the current moment.