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Job Description

Call Center Agent - Home Improvement (Part-time, work from home)

Rate$10.25 per hour
Location New Orleans, LA United States
Baton Rouge, LA United States
Birmingham, AL United States (From home)
Type of project Administration Virtual Assistant, Call center, Customer service
Duration Part-time 20+ hrs. / wk ongoing
Education required N/A
Years of experience
    N/A
Area of Specialization N/A
Languages required N/A
2019-09-09 Workhoppers New Orleans LABaton Rouge LABirmingham AL
Description
Seeking Agents to provide services for the #1 Chain Home Improvement Retailer of Tools, Appliances, Construction Products, and Services.

Service Type: Customer Service & Sales

Work Commitment: 20-hours per week or more

Weekend Requirements: 5-hours on Sat. and/or Sun.

Schedule Availability: Everyday; 8AM - 12 AM EST

Schedule Structure: Agent Controls Schedule

Certification Availability: 5 Weeks; M-F; 4-hours/day

Pay Rate: $10.25/hour

Perks: Paid Training | Paid Time-Off | Insurance Options | Advancement

Position Description: Assisting customers with product questions; Placing new orders; Handling existing orders, returns, replacements; Provide store specific support; Contact vendors for shipping information.

Qualifications

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be a resident of one of the United States (except CA, CT, MD, MA, NY, OR, or WI)
Must be at least 18 years old


Must have workstation requirements:

Laptop/Desktop Requirements:

Speed: Dual-Core 2.8-GHz | Intel i-series processor or higher

Hard Drive: 60 GB useable memory or higher

RAM: 4 GB or higher

Operating System: Windows 7, 8, or 10

Phone Service Requirements (required after certification):​

Landline

VoIP phone line​

Cell Phones and Soft Phones Not Allowed (i.e. MagicJack, Vonage, etc.)

Internet Requirements:​

Download Speed: 10 mbps or higher​​

Upload Speed: 3 mbps or higher

Additional Information
Additional Information:

This is not a telemarketing position. All servicing communications are routed from the client directly to the Agent's Remote-Office.