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Job Description

Remote Customer Support Representative

Rate $16,00 $/hr per hour
Location San Diego, CA United States (From home)
Type of project Administration, General support, Sales & Marketing Communication, Customer service, Email response handling
Duration part time >(15 - 20 hr/wk) ongoing
Education required High school graduate
Years of experience Less than 2 years
Type of employment N/A
Area of Specialization Other
Languages required N/A
Workhoppers San Diego CATELECOMMUTE
Description
Job Description

We’re looking to hire a customer support service representative who will work with one of our clients to handle their email and text based customer support. The company is a food delivery startup.

The first week or so will consist of 1-1 training with one of our customer support managers, during which we will cover the company’s workflows and protocols. We will work with you to find a convenient time to schedule the training sessions. After this, you will start working the shifts listed above.


Responsibilities:

- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns

​Qualifications:

- Previous experience in customer support
- Positive and professional demeanor
- Excellent written and verbal communication skills

Specific schedule:
  Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
 
2020-09-17

-September 17, 2020
 

 

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