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Job Description

Bilingual Human Resources Assistant

Rate TBD
Location Ottawa, ON Canada (On-site)
Type of project Administration, Writing/Translation Human Resource, Translation: English, Translation: French
Duration contract ongoing
Education required College/University
Years of experience Less than 2 years
Type of employment N/A
Area of Specialization Business
Languages required N/A
Workhoppers Ottawa ON
Job Description

Reporting to the Director of Human Resources, the bilingual Human Resources Assistant supports the general administration of the Department. The incumbent provides exceptional administrative assistance in all areas of focus while displaying excellent interpersonal skills in working with internal and external clients.

Requirements for success:

- College diploma in business administration, human resources or related field
- Minimum of 1 year of experience in human resources or general office administration
- Ability to respond effectively and with confidence to sensitive issues and complaints
- Ability to work in strict confidence
- Strong communication and written skills in English and French
- Ability to present information in a clear and concise manner
- General knowledge of computer software systems, including Workforce Now and Microsoft Office Suite (Outlook, Word, Excel)
- Ability to work independently and in a team environment
- Good organizational skills with ability to multi-task
- Ability to follow practices and procedures and recommend improvements
- Good analytical skills, problem-solving skills and decision-making ability
- Excellent customer service skills

Your new roles and responsibilities:

As a proactive individual, provides general administrative support to the team. Including but not limited to:

- Responding to various general enquiries from employees and external stakeholders
- Drafting and preparing various correspondence and supporting documents
- Preparing cheque requisitions, purchase orders and expense reports
- Filing of miscellaneous documents (mostly electronic filing)
- Sorting and distribution of incoming mail and general enquiries
- Coordinating various meetings, including preparation of agenda, minutes taking, distribution of documents, scheduling (i.e. Occupational Health and Safety)
- Active participant in regular HR meetings

Employee files

- Maintain all employee files and ensuring all information is relevant and current
- Setting up new employees and managing ongoing changes
- resetting of passwords, as requested
- assigning legislated training and follow-up as needed
- participates in the onboarding of employees
- participates in the employee termination process (workflow and exit interviews)


- Provide support in the recruitment efforts for permanent and temporary positions
- Posting internal and external positions
- Reviewing resumes to identify long list of candidates
- Coordination and participation in the interview process
- Reference and background checking
- Drafting letters of offer

Pension and benefits

- Coordinate and prepares monthly enrolments as per employee eligibility
- Review monthly premium statements
- Responds to employee enquiries


- Responds to inquiries with regards to corporate policies, procedures and programs
- Participates in the performance evaluation program
- Maintains excellent working relationships with internal and external stakeholders
- Keeps current on legislated changes as they pertain to employment in all provinces of operation (Ontario, Québec and Alberta)

Desirable Skills:

- CHRP designation
- Knowledge of employment standards and human rights legislation
- Knowledge of health and safety legislation

We would like to thank all applicants, however only those under consideration will be contacted.
Specific schedule:
  Mon Tue Wed Thu Fri Sat Sun

-October 7, 2021


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