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Job Description

Team Lead - Commercial Insurance (remote)

Rate TBD
Location Toronto, ON Canada (From home)
Type of project Business consulting & Finance, Sales & Marketing Financial Services/ Insurance, Sales and lead generation
Duration contract, flexible ongoing
Education required Some college/University
Years of experience 2 - 5 years
Type of employment N/A
Area of Specialization Other
Languages required N/A
Workhoppers Toronto ONTELECOMMUTE
Job Description

We are looking for a Team Lead to join the leadership team and to further enhance our growth. In this role, you will be required to mentor and coach a team of broker-focused contributors in addition to your individual contributions. Sales skill and coaching ability are at the core of this position, seeking every opportunity to nurture your team members to deliver on results. This role will report to the Practice Leader.



- Must continue to learn and persuade others to continue to learn as well.
- Should build up others and inspire their colleagues to do things that are more challenging than what they might think they are capable of.
- Will be asked to perform administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules, writing up reviews or recommendations.
- Must perform one-on-one meetings with each of their direct reports and work to discover action items to help them improve.
- Actively shadow team members and coach them to lift their performance to achieve desired levels.
- This is a 50% contributor role and 50% coaching role


- Handle insurance leads provided to you.
- Assess the needs of potential clients to advise on coverage requirements.
- Persistently engage leads to convert inquiries into customers to meet desired close ratios.
- Offer continuous support from quote to bind to deliver a seamless client experience in a very timely and efficient manner.
- Demonstrate a thorough understanding of our insurance products, internal processes and systems and help clients and your team with any questions.
- Recommend operational improvements in our processes to help further improve overall customer experience
- Provide weekly flow updates to elevate the programs and pricing

Your Ideal Qualifications

- RIBO License required
- 3-5 years commercial insurance experience within a sales role
- Persistence and agility to meet set targets consistently.
- 1-3 years of experience in a supervisory or management role.
- Excellent written and verbal communication skill.
- Attention for detail and demonstrated flexibility in managing multiple clients at a time
- CIP and CAIB an asset

Perks we offer:

· Opportunity to work for Canada’s fastest-growing insurtech startup

· Contemporary office downtown .

· Flexible work environment/work from home arrangements available to everyone

· Modern technology - laptops provided to all staff

· Comprehensive, flexible health, including mental health, and dental plans to suit all lifestyles

· Parental Leave top-up

· Weekly Friday company-wide meetings

· Build next level relationships with your peers through scheduled companywide virtual team building events

· Be a part of something special, we are confident you won’t find any other insurance company like us :)

Who we are. What we're building.

Business is hard work, insurance doesn’t have to be!

We believe that teamwork makes the dream work.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Our culture is built on four core values that we live and breathe every day, they are:

INTEGRITY: We do what's right.

INCLUDE: We are an open and safe space for all.

INVENT: We take an innovative approach to creating straightforward solutions for our customers.

DELIVER: We set ambitious goals and hold ourselves accountable to achieving them.

If reading all that piqued your interest, drop us a line and let us know why you would be a great fit for us. Whether it be through a resume - or something else you think is better - send us what you believe will impress us. Show us your creative process - how you think and solve problems!

-November 4, 2021


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