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Job Description

Production Lead

Rate TBD
Location Markham, ON Canada (On-site)
Type of project Designing & Media Audio / Sound Production, Video production
Duration contract ongoing
Education required College/University
Years of experience 2 - 5 years
Type of employment N/A
Area of Specialization Communication and journalism
Languages required N/A
Workhoppers Markham ON
Job Description

We are looking for a Production Lead to join our busy Production Department at ICON Media. The Production lead should have a minimum 4 years of working experience in the digital signage or audio visual (AV) industry. Our ideal candidate will be responsible for scanning, staging, testing, and troubleshooting multimedia solutions as well as tracking and resolving support trouble tickets. This Production Lead must have advanced AV knowledge, be able to work independently, and have strong attention to detail.

Primary Responsibilities

• Configure, provision and test various digital signage hardware specified in production tickets (examples include screens, computers, switches, media players, routers etc)

• Manage all hardware as designated by project managers

• Manage the logistics in production to ensure completion of assignments within project deadlines

• Scanning serial numbers in the system, staging, testing and troubleshooting multimedia solutions at the ICON Media lab as well as on-site

• Inspect the hardware, remove/replace, RMA

• Responsible for safety, quality, and productivity of manufacturing facility

• Coordinate and schedule the day-to-day work activities of production team workers

• Delegate job assignments to appropriate workers to ensure steady workflow

• Communicate effectively with clients as well as third-party contractors

• Enforce and work in accordance with all applicable health and safety laws and regulations

• Inventory management for all equipment and hardware

• Track and resolve support trouble tickets

• Liaise with Project Managers and Field Technicians as required

• Able to lift 50lbs on occasion

• Perform any related duties, or others as required

Skills, Experience & Requirements

• Prior experience in the digital signage field is an asset

• Solid foundation in most recent Microsoft Windows OS

• Good understanding of network set-up, IP configuration and router configuration

• Comfortable with using basic hand tools such as a hammer, wrench, screwdriver, etc.

• Comfortable with heavy lifting and working at heights

• Must be fully vaccinated against COVID-19, subject to any valid medical or religious exemption from vaccination

Key Competencies

• Excellent teamwork, written and oral communication

• Ability to work independently and in a team

• Excellent problem solving and analytical skills

• Proficient in effectively managing own time and schedule

• Organized, reliable and pays strong attention to detail

• Possesses a high tolerance for stress and the ability to remain calm under pressure

• Ability to work in a fast-paced and constantly changing environment

Specific schedule:
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-January 3, 2022


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