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Job Description

Shift Supervisor

Rate $16.75 plus tips per hour CAD 16.75 plus tips / HOUR
Location Toronto, ON Canada (On-site)
Type of project Specialized Help Cook / Chef / Baker, Hospitality Industry
Duration part time ongoing
Education required Vocational training
Years of experience Less than 2 years
Type of employment N/A
Area of Specialization None
Languages required N/A
Workhoppers Toronto ON
Position Overview:

· Work during peak periods to ensure smooth, uninterrupted service

· Ensure the optimal use of all food, beverage and other goods

· Model the company’s standards and operating practice ensuring that the team follows SOP’s throughout production

· Cultivate team confidence, efficiency and positivity by guiding and helping team members improve

· Oversee and ensure customer satisfaction and build customer relationships

· Competency and comfort with all equipment including: POS system, soda fountain, milkshake machine and online sales tools (UberEats, DoorDash)

· Competency and comfort with all equipment including: fryers, refrigerators, cleaning stations, kitchen tools, etc.

· Taking ownership in the organization and cleanliness of the restaurant at all times; customer-facing areas (ordering counter, seating areas, washrooms), as well as, kitchen, fridges, freezers, food prep and equipment areas.

· Monitor facilities and equipment maintenance and schedule repairs or preventative maintenance as required

· Daily systems check and constant scanning of the restaurant for any issues

· Create a positive workplace and encourage communication amongst team members

· Review staffing levels, benchmark strengths of the team and contribute to team development with the GM/AGM

· Coach hourly team members on standard operating procedures and ensure team members are performing to company standards

· Support initiatives from the GM and ensure they are put into practice with team members

Abilities Required:

- Experience working in a high-volume franchise restaurant environment is considered a strong asset
- Smart Serve or equivalent Alcohol Serve Certification
- An understanding of managing food and labour costs
- Comprehensive knowledge of food production, sanitation and food cost controls
- Experience in training and developing new employees
- Ability to work a flexible schedule, including weekends and holidays
- Willing to periodically work long hours depending on the needs of the business
- Commitment to learning daily and delivering results beyond expectations
- Natural leader with the ability to coach others
- Knowledge of federal, provincial and municipal health and safety standards and requirements
- Prior experience in a hospitality environment is required
- Prior experience in a management role is preferred, but not required

Additional Requirements:

- High school diploma/GED preferred

- Must be at least 18 years old due alcohol service position
- Able to bend and stoop

- Able to work around heat

- Able to work around others in close quarters

- Able to lift 50-75 LBS comfortably

Applicants who do not already have legal permission to work in Canada will not be considered.

Full-time, Part-time
Specific schedule:
  Mon Tue Wed Thu Fri Sat Sun

-May 21, 2022


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