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Job Description

Administrative Support Officer

Rate TBD
Location Toronto, ON Canada (On-site)
Type of project Administration Administrative Assistant, Customer service, Simply Accounting
Duration 1 year contract ongoing
Education required Some college/University
Years of experience Less than 2 years
Type of employment N/A
Area of Specialization Business
Languages required N/A
Workhoppers Toronto ON
Job Description

We are looking for Admin Support Officer who can join our team in Toronto, ON.

Position title: Administrative Support Officer

Start date: November 28, 2022

Work Location: M3056 - BMTT - Office (Toronto, ON)

Job Description:
The Administrative Support is accountable for providing operational and administrative support for the Automotive Finance Group on activities that generally span up to a 1-month timeframe. This role is accountable for handling all client service requests and dealer inquiries and for monitoring and ensuring all established administrative and operational processes and control standards are followed, contributing to the effective and efficient operation of the regional unit.


General Office Administration Accountabilities:

Prepare, process, and file credit documentation and financial/non-financial transactions in support of the Automotive Finance sales/service teams within the Regional Unit to maintain an effective and efficient working environment.

Update and maintain various Automotive Finance specific business and client databases ensuring information is up-to-date, accurate and consistent.

Provide miscellaneous support on request including but not exclusive of: filing, photocopying, printing and binding, typing documents, faxing internal documents, reception duties etc. ensuring the consistent and efficient operation of the Regional Unit.

Provide centralized administrative support to Underwriters and Funding Coordinators including but not limited to payment of miscellaneous fees, preparation and dispatch and follow-up of welcome letters and MECH processing

Prepare and dispatch outgoing mail, interfacing with selected couriers to ensure packages have been delivered within established timeframes. Maintain a central e-mail Global Address list to ensure all staff receives e-mail communications.

Provide follow-up and maintenance of loan files at set-up and at pay out, ensuring all policies and procedures are adhered to.
Perform back-up function and support to collection group to ensure that processes are streamlined on an ongoing basis.

Organization Understanding (Working)
Technology Understanding (Working)
Risk Management (Basic)
Process Coordination and Management (Working)
Customer Service (Proficient)

Specific schedule:
  Mon Tue Wed Thu Fri Sat Sun

-November 23, 2022


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