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Job Description

Research Interviewer - Customer Service.

Rate TBD
Location Ottawa, ON Canada (From home)
Type of project Sales & Marketing Market Research
Duration ongoing
Education required High school graduate
Years of experience None
Deadline August 1, 2016
Area of Specialization Other

We offer:
A virtual log-in system which allow our Interviewers to work from home
A sophisticated Computer system that calls you, so you don’t incur any LD charges
Flexible scheduling around other commitments
Base rate pay, plus competitive productivity bonuses each pay
Virtualized training that you complete from home
A Team approach and Leader to coach and provide guidance on how you can increase your productivity bonuses

Principal Accountabilities:
Conduct outbound phone interviews
Practice polite and friendly telephone manner
Reach the target respondent and schedule call backs as necessary
Follow industry guidelines for obtaining consistently unbiased data

Qualifications Requirements:
High school completion or equivalent
Excellent communication and reading skills
Ability to work independently
Computer proficiency with Word, Excel, Email
Available a minimum of 22 hours a week, including 20 weekend hours per month

Technical Requirements:
Quiet space with a landline or cell phone (with unlimited incoming calls)
A computer with Windows XP SP2 or higher, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed)
Internet access with a minimum speed of 3mbps
Noise-cancelling headset that plugs into the phone (USB is not compatible)
Internet Explorer
Located within the local calling area of Montreal/ Ottawa/ Vancouver/ Toronto.

We respect diversity and offer an inclusive work environment. As an equal opportunity employer, we are committed to establishing a qualified and diverse workforce. We are committed to providing accommodations throughout the recruitment process. If you require accommodation please let us know. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
Specific schedule:
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