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Job Description

Front Desk Agent

RateTBD
Location Austin, TX United States (On-site)
Type of project Administration, Specialized Trade help Customer service, Hospitality Industry
Duration Flexible Shifts ongoing
Education required Vocational training
Years of experience
    Less than 2 years
Area of Specialization N/A
2018-03-06 Workhoppers Austin TX
Description
Newly opened Hotel in Buda, Texas now accepting applications for the PM/AM front desk position. The successful candidate is highly responsible, dependable, guest service oriented team player, who loves to make people happy. They have good people and communication skills, as well as an ability to work under pressure. They must have high attention to detail. The right candidate will think fast and enjoy a challenge. Previous customer service experience is required. Hotel experience is a plus but not mandatory. Please be willing to learn as well as lead.

Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone/radio
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly, and make concise decisions
Ability to prioritize, organize, and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Must be able to work a flexible schedule, including evenings, weekends, and occasional holidays
Must be able to stand for up to 8 hours (or an entire shift)
 

 

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