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Customer Services in Montreal

Location:Montreal, QC, Canada (On-site)

Education level: College/University
Education field: Other
Years of experience: Less than 2 years
Attributes that best describes:
Team player
Independent worker
Entrepreneur
Flexible
Organised

Skills:
EDUCATION
Benedict College | Columbia, SC
Bachelor of Science
GPA: 3.78/ 4.0
Degree: Public Health
Graduation date – May 2019
Relevant coursework: Health Education, Introduction to Public Health, Mental Health, Human Sexuality, Health Administration, Research Methods, Epidemiology, Human Growth and Development, Human Anatomy/Physiology II, Abnormal Psychology, Public Health Special Topics, Stress Management, Public Health Biostatics.
Leadership Position
Member of Benedict College School of Honors Association----- February 2016
Member of International Student Association ------------------ January 2016
Member of South Carolina Public Health Association ------------ August 2017
Member of HPER Club ---------------- February 2017
EXPERIENCE
Sales Agent | Equniox Marketing Services | Montreal , Quebec | Novemeber 2019 – Present
Ability to handle emotionally escalated calls and situations that require empathetic responses.
Admirable experience to develop key relationships and market products within community organizations
Ability to develop and maintain customer relationships
Student Leader |Benedict college | July 2016 - Decemeber
Helped students increase college readiness and skills by developing an understanding of college entrance requirements.
Explain how to select a major based on academic strength and interest.
Undergraduate Teaching Assistant | First Year Experience, Benedict College | August 2016 – May 2018
Performed administrative duties relative to student records, academic coursework and student registration.
Office Assistant | Benedict College International Office (OIP)| January 2016 – May 2018
Assisted OIP with research, workshops, presentations, tutoring, special projects and registration and orientation for new international students
Benedict College Campus Bookstore| August 2017- April 201
Served as a customer greeter, organized goods and supplies, and received and tracked book shipments
Peer educator | Benedict College | January 2017- August 2018
Facilitated mental health services for college students
Department of Health and Environmental Control | Columbia, South Carolina | January 2019 – April 2019
Researched the assessment tool and best practices of the DHEC’S quality of culture and presented the assessment to the public health staff.

AWARDS
Benedict College Dean’s List September 2016
Certificate of Merit February 2017
Dr. Lonnie E. Mitchell HBCU January 2017
Tigers in Action III Project April 2017
Outstanding Senior Award May 2019
SKILLS
Computer: Microsoft Office Package, Data collection, Data Management, Analysis Statistcs.
General : Customer Services, Sales, Active listening, Problem Solving.
Language: Amharic (Native language), English (proficient).

Languages: English

 

 
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