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image description Jasmin

Quality Monitor in Manila

Location:Manila, Philippines (From home)

Education level: College/University
Education field: Business
Years of experience: more than 5
Rate: 2
Attributes that best describes:
Team player
Independent worker

Professional skills:
I have over 10 years of experience gained in the BPO industry-specific to Customer service and lockbox operation. Categorical work experience in the operation support environment primarily in Quality management analysis and interpretation and continuous improvement.
• Safeguarding the firm’s information via appropriate use of emails.
• Concepts in Compliance- Escalation
• Regional Anti Money Laundering Training Program
• Fraud Prevention
• CIB (Corporate &Investment Bank) Complaints Handling Training
• Information Barriers
• HIPAA/ HITECH Fundamentals
• CIB Outsourcing Awareness Training
Bachelor of Science in Business and Arts Major in Computer Management.
Language proficiencies:
Professional language proficiencies

Languages: English


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