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image description Felicia

Customer Service Guru in Toronto

Location:Toronto, ON, Canada (From home)

Education level: College/University
Education field: Business
Years of experience:
Rate: 20
Attributes that best describes:
Team player
Strong analytical skills
Good communicator

I am a dependable Customer Service Guru & Virtual Assistant with 9+ years of experience and I hold a Bachelor Degree in Commerce.

Previous work experience includes:
- virtual assistance
- troubleshooting technical issues
- virtual software training
- project and data management
- customer support via phone, email and chat
- Facebook/Instagram/LinkedIn/Salesforce Management
- extensive industry experience in Transportation, Retail/Commercial Banking, SAAS, and Telecommunications.
- Data Entry, Bookkeeping
- Expert knowledge Microsoft Office (Excel, Word, Powerpoint, Access)

I am an extremely organized person, who is punctual and reliable. I have developed excellent communication skills, work well under tight deadlines and in stressful situations.

My goal is to provide to top quality work in every task I perform for your business. I am confident my adaptability, perseverance and desire to learn will aid in this success.

Languages: N/A


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