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image description Cyrine

customer support agent in Tunis

Location:Tunis, Tunisia (From home)

Education level: High school graduate
Education field: Other
Years of experience: Less than 2 years
Rate: 10$
Attributes that best describes:
Team player
Strong analytical skills
Good communicator

I have a diploma in English language from a private university IBLV and a certificate of a french communication.
My native language is Arabic and I speak french and english fluently.
I have worked as a customer support agent in french language in the retention service with SFR an operator in France which provide customers with Internet, TV and mobile phone.
I have worked also as a technical support agent in expert level, in which we deal with trouble shooting in frensh language and we have to keep the clients satisfied.
And I have worked in another call center in english language, where we did surveys across the UAE to know more about the customer's satisfaction level about any kind of insurance they have bought and the licences provided by departement of culture and tourism in Abu Dhabi in order to improve the services.

Languages: French, English, Arabic


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