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Banking and Finance

Location: (From home)

Education level: College/University
Education field: Business
Years of experience: more than 5
Attributes that best describes:
Team player
Strong analytical skills
Good communicator

As a Six Sigma, Greenbelt Certified Process Analyst I have the analytical skills to perform process improvements. I worked on a greenbelt project across different platforms and collaborated with other analysts across the country. We used the DMAIC process to improve the Stop Payment process within Bank of America. I have worked on several projects throughout my career that have reduced risk and produce substantial cost savings. I recently completed the SLQ2CQ training and was certified as the first Circle Trainer within the Credit Department at Capital One.

I have thirteen years of Call Center experience therefore; I am very flexible to an ever changing environment. I have managerial and supervisory skills that demonstrate my ability to motivate and effectively manage medium group of associates. As a Team Captain I have coached, trained, and performed one on one’s with my team.

I believe my education and experience in business, finance, System Knowledge and Project Management qualifies me for a position in your department. I am also confident that I would bring to your team the high level of professionalism that you require. I have strong time management and supervisory proficiencies.

Thank you for your time and consideration. I look forward to your reply and meeting with you soon.

Cordially yours,

Charlene David-Joseph

Contact by email View CV


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