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Customer Service in Toronto

Location:Toronto, ON, Canada (From home)

Education level: Some college/University
Education field: Other
Years of experience: 2 - 5 years
Attributes that best describes:
Team player
Strong analytical skills
Good communicator

I have over three years of experience as a Healthcare Security Specialist, during which I have been responsible for maintaining a safe and secure environment in a healthcare facility by patrolling the premises, responding to emergencies, and enforcing policies and procedures. In addition to these duties, I have also provided excellent customer service to patients and visitors. Prior to my current role, I worked as a Food Prep Worker at Subway, where I prepared food items, maintained the cleanliness of the restaurant, and adhered to food safety guidelines. I also assisted with customer service duties such as greeting and serving customers and taking orders. I have also worked as an Aquatic Safety Specialist, where I ensured the safety of all guests and staff in and around the water park by maintaining and inspecting equipment, performing rescue and first aid duties, and enforcing safety rules and policies. I assisted guests with any questions or concerns they had about the water park and its safety measures. In the past, I have also served as a Technology Skills Coach for adults, helping individuals improve their technical skills and knowledge through training and coaching on various devices and software. I am currently pursuing a B.A. in Criminology at York University. I am skilled in communication, problem-solving, empathy, patience, conflict resolution, attention to detail, and computer skills (including Office 365, Adobe Creative Suite, and communication software). I am also fluently bilingual in Arabic. My interests include sustainability, teaching, movies, exercise, traveling, fishing, cars, cooking, and The Office.

Languages: English, Arabic


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