Customer service in Montreal

Location:Montreal, QC, Canada (From home)

Education level: College/University
Education field: Communication and journalism
Years of experience: 2 - 5 years
Attributes that best describes:
Team player
Strong analytical skills
Entrepreneur
Organised
Leader

Skills:
•Extensive experience in sales negotiation, customer relations and business development
•Excellent and collaborative team player, multi-tasked, problem solver with results-oriented personality
•Customer centric and client focused effective negotiator
•Fluent in English, with strong writing and communicating skills
•Proficient in MS Office (Excel, Word, Outlook & PowerPoint)
•Strong interpersonal skills and adaptability with attention to details and good time management skills
•Developed highly empathetic customer relationships earned and reputation for exceeding service standard goals.
CERTIFICATIONS
•Chartered Institute Of Customer Relations (CICRM) 2018
•Nigerian Institute of public relations (NIPR ) 2011
•Essentials of Digital Marketing and Lead Generation 2010
•Digital Marketing Overview 2021
•Customer Service Training (Ottawa). 2022
•Accelerated Jobber man soft skills training. 2022

DEGREE
BSC Mass -communication and technology

Languages: N/A

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