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Call Center Skills

Location:Manila, Philippines (From home)

Education level: College/University
Education field: Communication and journalism
Years of experience:
Attributes that best describes:
Team player
Good communicator

Dear Sir/Ma’am:


I am Ralph L. Baldosano and I am writing to you in behalf of Asia-Pacific Telehub as its Client Experience Associate.

As a revolutionary company in the industry of business outsourcing services, the Asia-Pacific Telehub would like to offer its services which, we believe, would suit your interests and needs, in accordance to what you have posted in your job posting.

Asia-Pacific Telehub, also known as “APTel”, is a subsidiary of TLC Engineering Pte Ltd in Singapore and the business is running for almost 40 years now. It has several business annex located at the Philippines. As we have mentioned, APTel is a pioneering company in the world of customer service and company outsourcing. Comprised by a group of diverse, prolific, and highly proficient business-oriented staff, APTel offers the following outsourcing services:

• Technical Support
• Billing Support
• Order Taking
• Hotel and Taxi bookings
• Appointment Setters
• Reminder Services
• Sales and Marketing
• Credit/ Debit Collections
• Repeat Sales
• Proactive Application Monitoring
• Incident tracking Management
• Warranty Management

In addition, APTel also offers services that can cater to your software development needs, such as, but not limited to the following:

Web Development
Game Development
Mobile Application Development
CRM software
Information Systems
Systems Engineering
Call Center Set-up

With highly dependable workers – all well-trained in the industry of providing customer service and differing technological aspects – APTel is willing to cater to your needs flexi-time schedules. Along with their skills, they are also armed with the professional attitude acquired from apposite experience in varying well-known BPO centers, as well as the amicable enthusiasm to provide customer satisfaction.

I would like to offer our company’s assistance to you, seeing how our available services suit your needs. Should you take interest in the assistance that we offer, you can channel your concerns to us via email, chat, and voice technologies, and then we can arrange an appointment for you. We look forward to your positive response in relation to this matter.

Thank you and best regards,

Ralph Baldosano
Client Experience Associate
Email: [email protected] / [email protected]
Facebook Portal:
Contact numbers: +6590076501 (Singapore)/ +639175481233 (Philippines)
Skype- ID: apt-raiah12

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