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Customer Service, Sales

Location:Ottawa, ON, Canada (Anywhere)

Education level: Some college/University
Education field: Other
Years of experience: more than 5
Attributes that best describes:
Team player
Good communicator

Energetic, results-driven professional with 5+ years of experience in customer service arena. Track record of conferring with customers by telephone or in person to provide information about products or services. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. In-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Bilingual: English/French.

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