Senior IT Professional
Location:Toronto, ON, Canada (Anywhere)Education level: Vocational training
Education field: Computer Sciences
Years of experience: more than 5
Attributes that best describes:
Strong analytical skills
Experienced IT professional with over 20 years IT industry experience; 10 years in IT Management roles and over 10 years in Project Management, operations support, infrastructure planning, vendor management, and system implementations.
Strategic problem solver with the ability to envision the Big Picture, identify gaps and weaknesses, mobilize and motivate support staff, and drive business needs into streamlined processes, workflow and customer satisfaction. Have also demonstrated excellent customer service, client relationship management and negotiation skills throughout my career. Areas of expertise include:
• Service Management • Strategic Planning • Vendor Relations
• Project Management • Contract Negotiations • Implementation Coordination
• Customer Service • Budgeting & Planning • Client/User Training
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