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Service and Support Expert

Location:Dallas, TX, United States (Anywhere)

Education level: College/University
Education field: Communication and journalism
Years of experience: more than 5
Attributes that best describes:
Strong analytical skills
Good communicator

I am someone who takes pride in my work. I strive to be the best and provide the best, as I firmly believe the best resume anyone can provide is the work that they do.

My background includes several years in a high pressure, service oriented retail environment with Nordstrom and then Chanel. In my 5+ years with these companies I was promoted 8 times to larger roles.

As Menswear Manager with Nordstrom, I led multiple teams of 15 and 16 employees to top sales performances corporately.

Most recently, I led a team of 18 employees in handling all matters of customer service for the entire US region and boutiques. This included product knowledge, tech support, web ordering, logistics, returns, repairs, client escalations, and client services.

I am flexible with working hours and can work at any requested time. I am a full-time freelancer and deadlines will be met. I understand that my work is my resume and will provide each opportunity the best results possible.

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