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Operations, customer service

Location:Hamilton, ON, Canada (Anywhere)

Education level: College/University
Education field: Liberal arts and humanities
Years of experience: more than 5
Attributes that best describes:
Team player
Strong analytical skills

I have extensive, broad-based experience in customer service, operations and call centre settings. Over the course of my career I have acquired in-depth knowledge in improving team efficiency, business process re-engineering, business analytics and customer service. I have proudly applied my expertise to ensure that business needs of corporations are met. I have established a favourable reputation for being highly organized, flexible, decisive, intuitive and most of all, a problem solver. My strongest value is my ability to streamline work operations smoothly in a team oriented environment.

My approach is best described as proactive and I am a keen team player. You will find that my problem-solving and interpersonal skills are well-developed with the ability to establish and maintain good working relationships with internal and external partners.

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