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Customer Service Expert

Location:Manila, Philippines (From home)

Education level: College/University
Education field: Communication and journalism
Years of experience: more than 5
Attributes that best describes:
Team player
Independent worker
Good communicator

I hold a BA in Mass Communication along with 8 years work experience in the Customer Service Field. I have worked for one of the world’s largest airlines for the entirety of my career. And this is how I have discovered my life passion. Putting a smile on every person’s face fills my heart every time. I started out as an agent and made my way up the career ladder until I became Assistant Operations Manager. From handling basic customer issues through inbound phone calls to managing teams of agents and business operations, I have a deep understanding of my craft.

I always devote myself to never ending learning in order to bring my best game at all times, both for professional and personal development.

I look forward to working with you!

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