Back to search results
Post a job
image description

Expert in Customer Service

Location:Burlington, ON, Canada (From home)

Education level: Masters
Education field: Liberal arts and humanities
Years of experience: more than 5
Attributes that best describes:
Team player
Independent worker
Strong analytical skills
Good communicator

As a Masters Graduate, I fine-tuned my analytical and research skills doing multiple projects requiring in depth analysis of theoretical material for reports and research papers. In addition, I did research for two of my professors as a graduate assistant, evaluating and determining the relevancy of the data and writing concise summations of the articles I reviewed. When writing my Masters thesis I had to employ critical thinking in developing my arguments against recent education policies in Canada and when defending my rationale. I gathered much data from primary sources to corroborate my conclusions and support the policies I recommended to curtail the negative trends I identified.

Additionally my experience with the Royal Bank of Canada has given me ample opportunity to develop as a professional. Working in a fast paced environment with multiple, changing variables, I have learned to adapt quickly and think ahead to avoid potential pitfalls. I strive for excellence and encourage my team in the achievement of our departmental goals. I have been vested with additional responsibility for my professionalism and ability to deal with a variety of people in a positive way. Further, I have obtained six years of superb customer service skills; and was selected by management to transfer those skills to my fellow colleagues through training and coaching.

Other strengths I offer are:

• Collaborative team player
• Commitment to excellence
• Attention to detail
• Highly organized and an excellent time manager

I believe I have the skills and enthusiasm to tackle any task set before me and will be an asset to any organization.

Contact by email View CV


No reviews yet.

Top companies trust Workhoppers

  • Kognitive Marketing
  • Pharma Sciences
  • Le Chateau
  • Automobility
  • Mega-Brands
  • Advantage Sales and Marketing