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Customer Service

Location:Toronto, ON, Canada (Anywhere)

Education level: College/University
Education field: Biological and Biomedical Sciences
Years of experience: more than 5
Attributes that best describes:
Team player
Strong analytical skills
Good communicator

Master of Engineering (Emphasis in Sustainable Energy)
• Establish and maintain effective relationships with management and all stakeholders
• Enjoy community outreach and interacting with public
• Strong customer service and interpersonal skills, as well as written and verbal communication skills
• Self-motivated, energetic with ability to multi-task and solve problems in a timely manner
• Experience educating and engaging different age groups of public in events and campaigns
• Excellent project management skills employed in problem solving and decision making matters
• Strong organizational and time management skills
• Excellent computer skills in MS office suite (Excel, PowerPoint, Word) and internet use

I enjoy working/talking to people, very friendly. I am analytical by nature, I like to do research and solve problems. I am very organized and detail-oriented.
Toronto Hydro + Summer Hill Group, Toronto, ON
• Perform outreach duties and promote energy efficiency products (HVAC, lighting…) and services
• Actively engage and educate customers about reducing energy usage, conservation programs, incentives and policies, and OEB regulations
• Responsible for ensuring all promotion materials and products meet consumers' demands
• Responsible for coordinating team tasks, and sending daily reports/updates to program manager

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