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Customer Service Representative

Location:Mississauga, ON, Canada (From home)

Education level: Vocational training
Education field: Computer Sciences
Years of experience: more than 5
Attributes that best describes:
Team player
Independent worker
Good communicator

I have 15+ years working in a Technical and Call Centre environment, most recently in a high packed technical helpdesk, servicing over 2000 end users. Known and recognized for delivering high customer service, with strong organization and time management skills. I led a team of PC Support Analysts, and was responsible to respond and oversee all tickets to meet the needs of the Business. I am extremely adaptable in learning any new programs, or systems, and I am quite proficient in all versions of Microsoft Suite and Operating Systems.

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