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Client Account Management

Location:Newark, NJ, United States (Anywhere)

Education level: College/University
Education field: Liberal arts and humanities
Years of experience: more than 5
Attributes that best describes:
Strong analytical skills
Good communicator

I am a Customer Relations Manager that has performed thousands of client-facing meetings with stakeholders from CEOs to those in operational roles to provide product training, address service issues, upsell services, as well as address all client needs large and small. By going the extra mile and partnering with my clients, I build long-standing relationships based upon trust. And as a trusted advisor that understands his clients’ business objectives it allows me to drive customer adoption and development, which produces very successful results as measured by outstanding client retention rates, contract renewal, and additional revenue generated.

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