Location:Baltimore, MD, United States (Anywhere)Education level: Masters
Education field: Business
Years of experience: more than 5
Administrative Assistant to Directors, Division Chiefs and Branch Chiefs – FEDERAL GOVERNMENT, 1988 – Aug 2013
Regularly Senior Secretary to at least two juniors.
Provided reliable administrative support to agency leaders as an Executive Assistant, including heavy calendar management, complex records management, and project coordination.
Awarded the regional Secretary of the Year Award for recovering a critical file for the agency Commander.
Served as an Equal Employment Assistant to ensure federal agencies complied with employment regulations by researching and documenting case information.
Liaised with senior managers to communicate case information, progress, and outcomes.
Appointed as a mediator to select cases to seek resolutions among participants while ensuring the maintenance of strict confidentiality of sensitive information.
Sourced and engaged contract investigators and mediators by providing case summaries to acquire quotations for service.
Reduced report processing from three weeks to three days by designing an effective electronic reporting system, which was also adopted as a model at agency headquarters and garnered an award.
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