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Administrative Manager

Location:Baltimore, MD, United States (Anywhere)

Education level: Masters
Education field: Business
Years of experience: more than 5
Rate: $25

Administrative Assistant to Directors, Division Chiefs and Branch Chiefs – FEDERAL GOVERNMENT, 1988 – Aug 2013
 Regularly Senior Secretary to at least two juniors.
 Provided reliable administrative support to agency leaders as an Executive Assistant, including heavy calendar management, complex records management, and project coordination.
 Awarded the regional Secretary of the Year Award for recovering a critical file for the agency Commander.
 Served as an Equal Employment Assistant to ensure federal agencies complied with employment regulations by researching and documenting case information.
 Liaised with senior managers to communicate case information, progress, and outcomes.
 Appointed as a mediator to select cases to seek resolutions among participants while ensuring the maintenance of strict confidentiality of sensitive information.
 Sourced and engaged contract investigators and mediators by providing case summaries to acquire quotations for service.
 Reduced report processing from three weeks to three days by designing an effective electronic reporting system, which was also adopted as a model at agency headquarters and garnered an award.

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