Back to search results
Post a job
image description

Networking, POS, Printers , cabling

Location:Detroit, MI, United States (Anywhere)

Education level: Some college/University
Education field: Computer Sciences
Years of experience: more than 5
Attributes that best describes:
Team player
Independent worker
Flexible
Good communicator
Leader

Skills:
My technical experience, along with my extensive customer service/network administration history make me an ideal candidate.
Much of my previous work experience has been in remote computer support for software and hardware issues. I have worked in large companies providing support for over 1000 users and multiple locations. The tools and techniques I have learned from the IT industry apply directly to: Support, training, installation, solving problems, telecommuting and overall great customer service. I am formerly trained with Applecares World Class Service. I have traveled extensively around the country maintaining networks and systems and work independently very well. Extensive experience with WAN/LAN/WLAN & LEC (ATT, Verizon, Comcast etc.) troubleshooting.

Skills:
· Expert knowledge of IBM PC based computer systems hardware and software break/fix.
· Windows 98, XP, Vista, Windows 7,Windows 8, Server 2000, 2003, 2008, 2012, SQL, MS Office (All), Hyper V Administration, VMWare, Apple IOS products.
· LAN/WAN/WLAN/Wireless network configurations, LEC (ATT, Verizon etc.) Liason
· Cradlepoint, Meraki and EVDO WIrless
· PCAnywhere, Terminal Services Client, Bomgar, VNC, Telnet, Remote Desktop Lync, Office Communicator, Webex, Gotoassist, LogMeIn.
· IPAD, IPHONE, ITUNES (Formally trained by Apple Inc.).
· Symbol inventory scanner support.
· POS (Point of Sale installation and maintenance for large scale companies)
· Remedy Action Request System trouble tracking software, SAP, Isupport
· DCSE Dell Certified Systems Engineer.
· Inventory Management and Technology Purchasing.
· Router and Firewall Configurations. NATS.

Quality customer service and patience.
Over 1000 user direct technical support remotely.
Multi location on site customer facing assistance/installation.


I know I can be a key player on your team, and I would like the chance to prove that to you.

Thank you for your time and consideration.
Sincerely,
Derek Berry

 
 
Contact by email View CV
 

Reviews

No reviews yet.

Top companies trust Workhoppers

  • Kognitive Marketing
  • Pharma Sciences
  • Le Chateau
  • Promo-Staff
  • Mega-Brands
  • Advantage Sales and Marketing