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image description Gaille

Human Services Professional in Edmonton

Location:Edmonton, AB, Canada (From home)

Education level: College/University
Education field: Other
Years of experience: more than 5
Rate: 25.00
Attributes that best describes:
Independent worker
Strong analytical skills
Good communicator

Professional Experience and Accomplishments:
• Natural Leader
• Excellent verbal and written communication
• Efficient
• Accountable
• Energetic
• Collaborative
• Quick study

E-Commerce Operations
• Developed a comprehensive Customer Care Program including CRM applications
• Reduced fraudulent activity by over $42,000 in one year by accessing and applying legal actions for credit card fraud.
• Decreased FedEx shipping rates by 60% resulting from rate negotiations and access of uncommonly used guarantees.
• Improved vendor management and rapport resulted in fewer back orders and increased sales.
• Revamped supply chain process reducing shipping rates and transit time

Human Services Professional
• Assisted in the development of the Family Group Conferencing program in partnership with Region 6 Child and Family Services within Edmonton. This improved relations between Child and Family Services and at-risk families resulting in functional outcomes for initial interventions.
• Updated policy and procedure manual providing consistency, best practices and improved moral within the treatment centre.
• Established relationships with First Nation communities across Canada increasing our client base from a provincial to a national level.
• Developed and delivered a variety of wellness programs addressing issues of family violence, addiction, trauma, parent/child conflicts initiating a desire for improved wellness within communities.
• Created and executed Indigenous Awareness Programs within various organizations helping to improve delivery of services within and for Indigenous communities.
• Formed an accomplished mental health therapy practice offering EAP and disability management for various organizations and government agencies within Saskatchewan.
• Provided community crisis response services within First Nation communities on behalf for First Nation and Inuit Health.
• Served as a sessional lecturer and practicum supervisor for Social Work programs within the University of Regina and First Nations University of Canada.
Personal Skills:
Natural Leader
• Excellent verbal and written communication
• Efficient
• Accountable
• Energetic
• Collaborative
• Quick study

Languages: N/A


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