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15 years experience in sales/CS in Montreal

Location:Montreal, QC, Canada (From home)

Education level: College/University
Education field: Business
Years of experience: more than 5
Rate: 15
Attributes that best describes:
Independent worker
Entrepreneur
Competitive
Organised
Logical

Skills:
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Take the extra mile to engage customers

Languages: N/A

 

 
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