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Content Management Specialist

Location:Montreal, QC, Canada (From home)

Education level: College/University
Education field: Other
Years of experience: more than 5
Attributes that best describes:
Independent worker

I have been in the Insurance industry for the past 15 years and the last five as a Knowledge Management Senior Specialist. I create, edit, proofread, publish and maintain written content stored on databases, Wiki, SharePoint. I partner with other areas (Training, Process, Quality and Analytics) to analyze continuous improvement opportunities regarding documentation, content organization and its impacts to the end user with productivity and accuracy. Finally, I create content for identified huddle/communication topics to ensure consistency in messages.

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