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image description Wissam

Business Process and System Analyst in London

Location:London, ON, Canada (Anywhere)

Education level: College/University
Education field: Computer Sciences
Years of experience: more than 5

I help Business meet its strategic objectives and develop its Customers base by:
✔ Implementing effective operational processes, cutting edge systems together with the required service standards
✔ Delivering creative processes and quality improvement framework
✔ Creating sustainable lean business discipline

Cross Industries Specialization:
★ Business insights
★ Business process metrics and KPIs
★ Customer experience management
★ Documents and records management
★ Effecting lean and quality culture
★ Process improvement and optimization
★ Process performance monitoring and reporting
★ Process / system design and implementation

Cross Industries Skills:
★ Business Analysis
★ CEMMethod
★ Continuous Improvement
★ Data Analysis
★ KPIs and KRIs
★ Lean Six Sigma
★ Project Management

Languages: N/A


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