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Service-support a la clientele

Location:Montreal, QC, Canada (Anywhere)

Education level: Some college/University
Education field: Computer Sciences
Years of experience: Less than 2 years
Attributes that best describes:
Team player
Good communicator
Pragmatic
Planner
Creative

Skills:
1. Skills

• Ability to quickly diagnose and resolve customer’s request through the phone, due to my experience at the call center of Saint-Hubert as well as that of Numeris

• Passion for computer programing (C++) used on a regular basis to achieve academic projects (Since Spring 2016)
Skills

• MS office : Word and Excel, used to write reports and achieve various types of academic projects

• Capacity to match customer’s need to a company’s goals, using active listening to generate customized solutions

• Mastered languages : French and English (verbal and written)

• Resourceful mindset based on proactivity and continuous skills development, wich often lead to creative solutions

• Ability to handle great goals by dividing big pictures into small steps (planification) and take action with diligence

2. Education

Bachelor in computing engineering 2015-…
Ecole polytechnique de Montréal

 
 
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