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Training and Organization Development , HR Manager

Location:Kingston, ON, Canada (Anywhere)

Education level: Masters
Education field: Business
Years of experience: more than 5
Attributes that best describes:
Team player
Entrepreneur
Perfectionist
Organised

Skills:

• Over 7 years in the planning and successful execution of Learning/Training and Development processes (Instructional Design – from identifying training needs to planning, designing programs & delivering to conducting face to face or e-learning sessions and creating metrics for evaluating training effectiveness ; incorporating the international quality standard ISO 9001-2000) including planning and delivering training in Canada
• Led, supported & rolled out Talent/Organization Development processes like: Career Development- Competency Mapping and Succession Planning, New Hire Induction and Leadership Development
• Managed branch operations, led process improvement project teams to support transformation and expansion (example – in DirectBuy, Ottawa)
• Worked in customer services with global & regional companies across the retail, banking, finance, IT and healthcare sectors in India, Singapore and Canada (with global & local teams & clients across Canada, U.K, U.S, Europe and Asia)

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