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Human Resources Administrator in Markham

Location:Markham, ON, Canada (Anywhere)

Education level: College/University
Education field: Business
Years of experience: 2 - 5 years

Microsoft Canada Inc. (employed through International Financial Group) 2012 – 2016
Human Resources Administrator Mississauga, Ontario, Canada
• Act as a point of contact for employees, managers and HR Business Partners seeking support in HR Policy & Processes, Transactions & HRWeb.
• Administration of new hire onboarding and facilitate monthly employee orientation.
• Initiate immigration, monitor status, and process immigration letters. Work with external vendor to start PR process.
• Designed new employee packages and sent them via mail and e-mail
• Manage and facilitate all staffing administrative processes end to end, including interview scheduling and offer process management for the Microsoft Coop Program.
• Collaborate with external background check providers to facilitate standard checks on successful final candidates and forwarded results and recommendations to hiring managers.
• Interact with Senior Leadership Team, HR Managers, and Regional Managers to provide HR Support & respond to queries.
• Compensation support for the co-op program (market research, inquiries, advise hiring managers)
• Provide support to the HR Director; manage calendar, coordinate executive visit, create expense report and book travel.

Janssen Inc. (employed through Brookfield LePage Johnson Controls) 2008 – 2012
Administrative Assistant Toronto, Ontario, Canada
• Respond promptly and accurately to client correspondence through email, phone and in person about products and services.
• Prepare and post companywide communication updates on the company portal.
• Accurately collect data and prepare analysis reports of monthly, weekly and daily indicators, as well as customer satisfaction reports.
• Successfully revamped the employee training process through identifying and recommending improvements for the job and by creating an employee training manual.
• Filing, photocopying, updating customer data base, ordering inventory and office supplies.
• Organize and lead quarterly health and safety meetings with team of individuals from multiple divisions within company.

Leon’s Furniture Limited 2005 – 2008
Administrative Assistant Toronto, Ontario, Canada
• Ensure smooth and profitable operations by effectively balancing deadlines, delegating duties and solving workflow issues as a team.
• Schedule appointments and assists customers and drivers with delivery times.
• Coordinated, overlooked and evaluated delivery of customer items to ensure customer satisfaction.
• Compile, track and process weekly and daily indicator reports. • Assist and organize company events on a quarterly basis.

Bank of Nova Scotia 2003 – 2004
Customer Service Representative Toronto, Ontario, Canada
• Responded to inquiries about company products and services, personal accounts through phone and in person correspondence.
• Effectively applied accounting principles and techniques to complete ledger entries and post cheques with minimal supervision and high degree of accuracy.
• Minimized customer fraud through practice of a variety of techniques including signature matching, and improved efficiency of processes.

Diploma: Human Resources Management
Seneca College, Toronto, ON
Completed: 2008

Languages: N/A


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