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SEO, Customer Support in Lahore

Location:Lahore , Pakistan (Anywhere)

Education level: Masters
Education field:
Years of experience: more than 5
Attributes that best describes:
Strong analytical skills
Good communicator

Skilled Digital Marketing Manager capable of transforming unknown brands into industry authorities with well-directed media campaigns. Complete knowledge of past and present social media and Search Engine Optimization trends and principals. Seeking for the media marketing position at a established consulting company with forward thinking mindset.
Feb 2009 To Dec 2012 Manager Customer Support at DHOPPERS PVT LTD Lahore Pakistan
I was the appointed as the Customer Support agent in the company but was promoted as the Team leader and later as the Manager Customer support Services. During my working tenure over there I worked and supervise many of the BPO projects running in DHOPPERS that includes.
• Taxi Limo Dispatch Services
• Services Retention /Cancellation Services
• Order /Service Booking Services
• Appointment Setting Services
• Customer Support Services
• Lead Generation Services
• L0,L1, L2 Technical Support Services
• Telesales

Academic accomplishment

2011 GED Graphic Designer University Of Punjab Information Technology Quaid-e-Azam Campus Lahore Pakistan
2012 BSCS University Of The Punjab Lahore Pakistan
2013 GED Computer System And Networking University Of Washington Seattle , WA, USA
2014 MS IT Computer Studies Superior University Lahore Pakistan
2016 CISCO Certification CCNA Lahore Pakistan

Career Accomplishment

Jan 2013 to Dec 2017 Manager Digital Marketing WBM International Flemington USA .
• Managed Digital Marketing department of WBM International ensuring the marketing schedule was meet with Quality.
• Managed the SEO and SMO of the company's products websites and social media pages to rank them high on the goggle search engine to achieve the sales targets.
• Managed the Designing Department of the WBM International to ensure the optimum packing standard of all the products SkU.
• Maintained and expanded e-commerce streams of WBM international to e-commerce platforms such as Amazon, eBay, etc.
• Listed the Managed the drop ship department of the company in USA and UK remotely.
• List, update, and maintain product listings on Amazon, eBay, etc.
• Managed the content management of all the listed items on different e-commerce platforms.
• Ability to work on every platform of online sales and marketing confronting the new eras emerging challenges.
Additional Responsibilities in WBM International
Also managed customer support telesales and product and services shipment department of WBM International to aid in promoting the sales of the company
Feb 2012 to Current CEO at SPARK IT HUB.
Providing the IT related services and solution worldwide that includes , Web Development , Web Designing , Graphic Designing , SEO, SMO , Digital Marketing e-commerce Marketing, Content Writing , AMZ Services and Customer Support Services remotely in USA , UK , Australia and Canada Remotely

Languages: N/A


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