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Technical Support

Location:New Delhi, India (Anywhere)

Education level: Some college/University
Education field: Other
Years of experience: more than 5

Skills:
I have spent the last Five years developing my skills as a Technical support Engineer for multiple MNC's with different roles ranging from Desktop support , help-desk, VIP support, Site lead, mobility engineer and managing teams .

won several performance awards and been promoted twice. I love learning new technical skills and keep myself updated with the latest technologies.

Expertise:

Technical End User Support | Supervision | Mobility | Management Liaison | Problem Solving | Training | Operations & Workflow | Oral/Written Communications | Presentations |

KEY SKILLS

Providing IT support related to PC Hardware, Software & Networks.
Installations of Operating Systems, Mother Board, Drivers& Applications.
Rendering support in troubleshooting in the fields of
(a) operating system
(b) software installation
(c) Hardware Problems
(d) Networking and
(e) Printer related issues.

having done my Bachelors in Commerce, gained additional certification with Microsoft Technologies like MCP, MCSA and MCTS.

Languages known | English, Hindi, Kannada and Marathi

 
 
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