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Customer Serving

Location:Toronto, ON, Canada (Anywhere)

Education level: College/University
Education field: Business
Years of experience: 2 - 5 years
Attributes that best describes:
Team player
Independent worker
Strong analytical skills
Flexible
Good communicator

Skills:
DEGREE:
Bachelor of Commerce (Management specialist with focus on Marketing)
Rotman Commerce, University of Toronto (Class of 2018)

EXTRACURRICULAR/VOLUNTEER EXPERIENCE
Chinese Undergraduate Association, University of Toronto
Director, Public Relations CUA

Chinese Undergraduate Association, University of Toronto
Assistant, Public Relation Department CUA

PART-TIME EXPERIENCE
Waitress, One Hour Cafeteria, (Toronto, Canada)
• Effectively and efficiently managed to look after 30+ seats and maintain satisfied customers
• Presented, promoted, and convinced customers to try “Specialty” items on the menu
• Computerized POS processing


SKILLS
• Language: English (Fluent), Mandarin (Fluent), French (Beginner)
• Technical: PowerPoint, Excel, Advanced Internet research, Google Doc, Outlook, iMovie, Adobe After Effects
• Writing: Experienced in business writing
• Personal: Detail-oriented, self-motivated, customer-service, time management, teamwork and collaborator
• Social Media: Instagram, Facebook, YouTube
• Marketing: A/B testing, Digital Marketing, SEM, SEO, Database Knowledge

 
 
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