Customer Service

Location:Toronto, ON, Canada (On-site)

Education level: College/University
Education field: Medical and Health Professions
Years of experience: 2 - 5 years
Rate: 17

Skills:
L A N G U A G E S
-Professionally fluent in English. IELTS General Overall band : 8
-Urdu (native) – Fluent • Hindi- Fluent • Arabic- Beginner • Punjabi – Beginner

Customer service representative / Front desk assistant (July 2015 – May 2018) – Vibes.ae, Dubai, UAE
Worked in more than 80 international events and conferences as organiser, registration staff, cashier, information desk assistant, customer service representative and received excellent remarks from clients.
• Solved technical registration problems on the spot and handled hundreds of customers with ease.
• Helped customers solve problems related to the event which enhanced my problem solving skills.
• Provided customers with accurate, complete and relevant information.
• Typing speed 70 wpm

IELTS Tutor /English Tutor (August 2016- March 2018) - Zabeel International Institute of Management, Dubai, UAE
• Taught Basic English in an institute setting
• Prepared students for IELTS exam including evaluation of their performance
• Conducted examinations and provided one on one feedback

E D U C A T I O N

Doctor of Dental Surgery (2008- 2013)
Ajman University, Ajman UAE

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