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image description Ulrich Cristel

Customer service agent & analyst in Montreal

Location:Montreal, QC, Canada (From home)

Education level: College/University
Education field: Computer Sciences
Years of experience: more than 5
Rate: 17
Attributes that best describes:
Team player
Strong analytical skills

• Customer service : eWFM, SGA, active listening, needs analysis.
• Software & Office : Office Suite (Word, Excel, Outlook, Sharepoint, ...),
Genesys WFM, Eclipse.
• Programming : Php/MySql, Java, Excel.
• Databases : Access, SQL, Php

• Operating systems : Windows, Android
• Web Technology : HTML, CCS.

Languages: N/A


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