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IT Coordinator in Montreal

Location:Montreal, QC, Canada (Anywhere)

Education level: College/University
Education field: Engineering
Years of experience: more than 5
Attributes that best describes:
Independent worker
Strong analytical skills
Good communicator

Electronics engineer working as a professional in the Information Technologies area, with more than 14 years of experience in telecommunications, servers and Service Desk area.

*- Languages: French (upper intermediate), English, and Spanish
*- Working knowledge of LAN/WAN: cabling, fiber optic cabling, hubs, switches, IP, DHCP, DNS, AD, routing, Wi-Fi, VoIP, telephony and local and international links
*- Strong technical experience installing, configuring and supporting technical issues with computers, servers, printers and smartphones
*- ITIL knowledge about: incident management, problem management, change management, service catalog and asset management
*- Lead information technology and infrastructure projects
*- Experience in management of human and financial resources
*- Ability to prioritize; work under pressure, in team or independently
*- Handle problem recognition, research root-cause, resolution and follow-ups for routine user problems and refer more complex problems to higher tier technical staff
*- Knowledge in the development of IT policies, procedures, protocols, and standards
*- Managing hardware and software inventories, as well as the acquisition of equipment technology, such as, telecommunications equipment, servers, printers or workstations
*- Computer skills: Word, Access, Excel, PowerPoint, Visio, Project and Office 365
*- Knowledge in electronics and electricity

Languages: N/A


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