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Office Administrator in Ottawa


Location:Ottawa, ON, Canada (Anywhere)

Education level: College/University
Education field: Psychology
Years of experience: 2 - 5 years
Attributes that best describes:
Team player

Carleton University, Ottawa, Ontario
BSc Psychology, Biology and Neuroscience Program 2020
Completing Year 3 of 4 Year Honours Program

Sacred Heart Catholic High School (Grade 7-12)
Class of 2016 - Graduated with honors French Immersion Program
Ontario Academic Scholar

Work Experience

Smartcell Communications
Office Administration – Part Time
• Responsible for processing of sales invoices though company software system
• Assist with customer journey on phone orders through an online portal
• Troubleshooting customer questions/queries online and via phone
• Support sales team administratively
• Working knowledge of Microsoft Office including Excel and Word, PowerPoint, Mobile Flow and RQ

Costco Wholesale
Marketing Assistant and Member Services Representative
College Student Retention Program (CSRP)
• Involved in all areas of Member Services including marketing and selling of memberships, enrollment, renewals, updates, upgrades and credit card applications
• Support Member Services department administratively
• Floor responsibilities including customer cashier, stock management, inventory control and customer service

Dow’s Lake Marina and Rentals Assistant
MASK Management, Ottawa, Ontario
• Responsible for day to day operations of marina rentals including kayaks, paddle boats and canoes
• Dealt directly with customer rentals and inquiries
• Inventory and management including assessing condition of rentals, set up and closing of rental shop
• Provided customer instructions on use of rentals
• Handled point of sale transactions including cash and visa and closing of daily sales

Sacred Heart High School, Ottawa, Ontario
• Tutoring younger students in Math, Science and French

Volunteer Experience

Alternative Spring Break with Carleton University, Students Offering Support, ME to WE
• Volunteering in Guatemala February 2017
• Volunteering in Ecuador February 2018
• Lead Volunteer in Ecuador February 2019 (in charge of organizing team of 15 students including itinerary, work program, lead communication with ME to We and fundraising)

Royal Ottawa Hospital – Commencing March 2019
• Lab Research Volunteer with Dr. Synthia Guimond
• Research program studying various treatments for schizophrenia

Carleton University - September 2018 to Present
• Student Note Taker
• Taking in-class notes for students with disabilities or injuries
• Independent learner

Ongoing volunteer work:
• Ottawa Mission
• “In From the Cold” charity
• Various children’s development programs, coaching, mentoring youth members

• Carleton University Academic Entrance Scholarship, 2017
• Academic Honor Roll, Sacred Heart Catholic High School
• DELF Bilingual Certificate, 2016
• Played provincial level Ontario Youth Soccer League for Ottawa South United

Languages: English, French


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