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image description JIm

Customer Service in Ottawa

Location:Ottawa, ON, Canada (From home)

Education level: College/University
Education field: Computer Sciences
Years of experience: more than 5
Attributes that best describes:
Team player
Independent worker
Strong analytical skills

Highly capable result-oriented technical support specialist, with a proven track record in developing productivity, quality, and customer satisfaction across information technology delivery and web-based applications. Results-driven professional adept at resolving complex network issues, critical thinker who addresses customer support issues quickly, while fostering a productive team environment. Skilled at supporting individuals, building systems, handling problems, as well as managing teams, training, developing strategies, policies, and processes. Determined to implement years of earned skills and knowledge for the rapid growth of an organization by working effectively and consistently. A+ Certification and Reliability Status Security Clearance completed.

Languages: English


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