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Job Description

Virtual Assistant (work from home, 20h/w)

Tarif ND
Pays Montreal, QC Canada
Quebec Ville, QC Canada
Laval/North Shore, QC Canada
Gatineau, QC Canada (De la maison)
Type de projet Administration, Conseils de Gestion Assistante virtuelle, Services Financiers/Assurance
Durée 20h/w ongoing
Éducation requise Baccalauréat
Années d'expérience Moins de 2 ans
Type of employment Temps partiel, AutrePART_TIME, OTHER
Spécialisation N/A
Langues nécessaires N/A
Workhoppers Montreal QCQuebec Ville QCLaval/North Shore QCGatineau QCTELECOMMUTE
• Process mortgage applications and input in electronic system
• Reviewing incoming documentation for compliance with file specific conditions and company policies and following up with clients for outstanding mortgage conditions
• Follow up with notaries
• The role also involves responding to inquiries from internal and external clients and providing a consistent level of customer service in accordance with service level standards, policies, and procedures
• Communicating and conducting administrative follow-ups with mortgage brokers / internal teams / other third parties via email, fax and telephone as required.
• Managing activity pipeline to ensure superior service is provided and file requirements are understood and met well ahead of schedule closing date.
• Responding to inquiries from various internal and external clients and ensuring that the highest level of customer service is delivered.
• Participating in special projects and carrying out any other similar or general tasks at the request of their manager or that may be required by their function

Qualifications and Education Requirements
• Post-secondary degree or diploma
• 2 to 3 years of work experience related to administration or (credit environment with a bank or trust company) or willingness to learn quickly - (Asset)
• Familiarity with mortgage lending practices is preferred (Asset) - training will be provided
• Ability to understand financial statements and assess financial viability (training provided)
• Strong verbal and written communication skills are required English is a must
• French understanding is a must
• Excellent organizational and time management skills to prioritize
• Knowledge of Excel an asset

-5 mai 2021


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