IT Technician à Nairobi
Pays:Nairobi, Kenya (Pas de préférence)
Niveau d'éducation: Diplôme universitaire non-achevéChamps d'éducation: Informatique
Années d'expérience: 2 - 5 ans
Tarif: $15
Attributs qui vous décris le mieux:
Team player
Competitive
Planner
Creative
Leader
Compétences:
SCHOOL
KCPE | UTHIRU GENESIS
2002 – 2011
KCSE | AQUINAS HIGH
2012 – 2015
High School Diploma
ICDL | COMPUTER PRIDE
2016 JAN – 2016 MARCH
UNIVERSITY | EMBU UNIVERSITY
2016 – 2020
Acquired Second Upper Division Degree in Bachelor of Science in Computer
Science.
EXPERIENCE
IT Intern | DATA SPOT TECHNOLOGIES
09/05/17 – 19/07/17
• Software & Hardware Installations
• Machine Maintenance
• Data analysis
• IT related Customer services
IT Intern | Clean shelf Supermarkets
25/07/17 – 02/09/17
• Software management
• Machine Maintenance
• Machine Deliveries
• IT related Customer services
• Software & Hardware Installations
IT Help Desk Technician| ILRI KENYA (Nairobi Campus)
22/05/2019 – 23/09/2020
• Helpdesk Customer support (Call Center)
• ERP (Service Now) management
• MS Office 365/Exchange
• Network Configuration and maintenance
• IT related Customer services
• Server maintenance and configuration
• Machine inventory and upgrade
• Windows and Mac – OS installation, configuration and maintenance
• Software installation and upgrade
• Setting up of teleconferences via WebEx
NOC Engineer| ADRIAN KENYA (Safaricom)
10/03/2021 – CURRENT
• Deploying and inspecting IT network systems.
• Overseeing the safe installation of hardware and cabling systems.
• Monitoring the performance and capacity of computer systems.
• Responding to user requests and providing network training.
• Managing system backups and network security protocols.
• Handling a high volume of incoming calls, and booking appointments based on the callers' needs & requirements.
• Tracking and documenting network issues and compiling incident reports.
• Providing beneficial technical support to clients.
• Responding to network alerts and hardware malfunctions.
SKILLS
• Self-motivated person
• Fast Learner
• Good people skills
• Goal oriented, youthful, dynamic and passionate
• Team-oriented mindset
• Problem solving ability
Languages: Anglais, Français
Évaluations
Aucune évaluation pour l'instant
