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Customer Service Operations Manager

Pays:Manila, Philippines (Pas de préférence)

Niveau d'éducation: Diplôme universitaire
Champs d'éducation: Psychologie
Années d'expérience: Plus de 5 ans
Attributs qui vous décris le mieux:
Independent worker
Flexible
Good communicator
Organised
Leader

Compétences:
Total of 14 years of experience in Relational departments of Organizations demonstrating the ability to handle diverse and multi-cultural teams of professionals to different level of success in a fast paced environment.
 Over 8 years of experience in startup companies, concentrating in call center setup, strategic planning, QA implementation, learning and development, Risk analysis, product management and project management.
 5 years of experience in cryptocurrency and FOREX trades. Expertise in analyzing Forex market and market trends for high profitability.
 As a leader of the customer services department, has taken the key role of improving customer service experience through different tactics: selection of candidates, mentoring, directing, training, supervision in overall functions, administration of staff customer service, risk and quality assurance operations, focusing on handling top-notch professional support and services, personal interaction to customers, and resolving customer inquiries and variety of complex issues.


SIx SIgma Green Belt Certified

 
Disponibilité:
  Lun Mar Mer Jeu Ven Sam Dim
Matin
Après-midi
Soirée
 
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Nos clients nous font confiance

  • Kognitive Marketing
  • Pharma Sciences
  • Le Chateau
  • Automobility
  • Mega-Brands
  • Advantage Sales and Marketing